At Horineye Mart, we aim to deliver your fashion and electronics purchases quickly, safely, and reliably. This Delivery & Shipping Policy explains how we handle processing, shipping, and delivery of your orders.

1. Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.
  • Orders placed on weekends or holidays are processed on the next business day.
  • You will receive a confirmation email once your order is shipped, along with tracking information.

2. Shipping Coverage

    • We currently deliver across the United States.

3. Delivery Timeframes

Estimated delivery times may vary based on location and shipping method:

  • Standard Delivery: 5–10 business days
  • Expedited Delivery: 2–5 business days
  • International Delivery (if applicable): 7–21 business days

Note: Delivery times are estimates only. Delays may occur due to weather, carrier issues, customs clearance, or peak seasons.

4. Shipping Costs

  • Shipping costs are calculated at checkout based on order weight, delivery address, and chosen shipping method.
  • From time to time, we may offer free delivery promotions — these will be clearly displayed on our website.

5. Tracking Your Delivery

  • Once your order is shipped, you will receive an email with your tracking number.
  • You can track your package directly through the carrier’s website or our order tracking page.

6. Failed Delivery & Wrong Address

  • Please ensure your shipping address is entered correctly at checkout. We are not responsible for delays or lost packages caused by incorrect addresses.
  • If a delivery attempt fails due to an incorrect address or the recipient being unavailable, the package may be returned to us. Additional delivery charges may apply.

7. Lost, Stolen, or Damaged Packages

  • Once a package is handed to the carrier, Horineye Mart is not responsible for lost or stolen deliveries.
  • If your package arrives damaged, contact us at support@horineyemart.com within 7 days of delivery with photos and your order details. We will assist with replacements or refunds where applicable.

8. Order Changes & Cancellations

  • Orders cannot be modified or canceled once they have been processed or shipped.
  • If you need to make changes, please contact us immediately after placing your order at support@horineyemart.com.

9. Contact Us

For any questions regarding delivery or shipping, please reach out to:

Horineye Mart
📧 Email: support@horineyemart.com
🌐 Website: https://horineyemart.com